Condition Block

What it does: Makes your workflow choose different paths based on rules you set.

When to Use This

Use conditions when you need to make decisions:

• ✅ Send different emails to different user types
• ✅ Process orders differently based on price
• ✅ Route urgent requests to a special team
• ✅ Show different content based on user location

Example: If customer spent over $100, send premium discount. Otherwise, send regular discount.

How It Works

1. Check a value (like age, price, name)
2. Compare it using a rule
3. If true → follow one path
4. If false → follow another path

Simple Rules You Can Use

Equal to (=)

Checks if two things are exactly the same.

• Example: If country equals "USA"
• Use when: You need exact matches

Not equal to (≠)

Checks if two things are different.

• Example: If status not equals "cancelled"
• Use when: You want to exclude something specific

Contains

Checks if text includes certain words.

• Example: If email contains "@gmail.com"
• Use when: You're searching within text

Greater than (>)

Checks if a number is bigger.

• Example: If age greater than 18
• Use when: Working with numbers, prices, ages

Less than (<)

Checks if a number is smaller.

• Example: If price less than 50
• Use when: Setting limits or thresholds

Is set / Has value

Checks if something exists (not empty).

• Example: If phone number is set
• Use when: Checking if user provided information

Is empty

Checks if something is blank or missing.

• Example: If middle name is empty
• Use when: Finding missing information

Starts with

Checks how text begins.

• Example: If phone starts with "+1"
• Use when: Checking prefixes or codes

Ends with

Checks how text finishes.

• Example: If file ends with ".pdf"
• Use when: Checking file types or suffixes

Real-World Examples

Example 1: Age Check

If age > 18
  → Send adult content
Otherwise
  → Send family-friendly content

Example 2: VIP Customer

If total purchases > 1000
  → Add to VIP list
  → Send special discount
Otherwise
  → Send regular newsletter

Example 3: Form Validation

If email is empty
  → Show error message
Otherwise
  → Continue to next step

Setting Up a Condition

Step 1: Choose What to Check

Select the data you want to check (like "age", "price", "email")

Step 2: Pick Your Rule

Choose how to compare it (equals, greater than, contains, etc.)

Step 3: Set the Value

Enter what you're comparing against (like "18", "premium", "100")

Step 4: Connect Both Paths

• Connect blocks to "True" path (what happens if condition passes)
• Connect blocks to "False" path (what happens if condition fails)

Tips for Success

• Keep it simple: Use one rule per condition block
• Name clearly: Give your condition a clear name like "Check if VIP"
• Test both paths: Make sure both true and false paths work correctly
• Use multiple conditions: For complex logic, use multiple condition blocks in sequence

Common Mistakes

❌ Comparing wrong types: Don't compare "10" (text) with 10 (number) ✅ Solution: Make sure both sides are the same type

❌ Forgetting empty cases: Not checking if data exists first ✅ Solution: Use "Is set" first to check if data exists

❌ Complex conditions: Trying to check too many things at once ✅ Solution: Use multiple condition blocks for complex logic

Next Steps

• Try combining multiple conditions for complex logic
• Learn about Variables to store decision results
• Explore Script block for advanced conditions