Shopify Trigger

What it does: Fires your workflow whenever commerce events happen in your Shopify store — new orders, payments, fulfillments, product changes, customer sign-ups, and more.

When to Use This

• ✅ Send a personalized thank-you email when a new order is created
• ✅ Trigger fulfillment notifications when an order is paid
• ✅ Update your CRM or inventory system when orders change
• ✅ Notify Slack when a high-value order comes in
• ✅ Auto-enroll customers in a loyalty program on sign-up
• ✅ Alert your team when a refund is processed
• ✅ Sync product changes to an external catalog or PIM system

Supported Events

Order Events

Product Events

Customer Events

Cart & Checkout Events

Other Events

Prerequisites

• A Shopify store (any plan)
• Admin access to your store
• A Shopify custom app with Admin API access enabled

Setup Guide

Step 1 — Create a Shopify Custom App

1. In your Shopify Admin, go to Settings → Apps and sales channels
2. Click Develop apps → Create an app
3. Name it (e.g., InditeAI Integration)
4. Under Admin API access scopes, enable:
   • read_orders, write_orders
   • read_products, write_products
   • read_customers, write_customers
   • Any other scopes your workflow needs
5. Under Webhooks, set your API version to the latest stable version
6. Click Install app → copy the Admin API access token

Step 2 — Connect Credentials

1. Add the Shopify Trigger to your workflow
2. Click Select Credentials → Create New
3. Enter your Store Domain (e.g., mystore.myshopify.com)
4. Enter your Admin API Access Token
5. Save credentials

Step 3 — Get Your Webhook URL

1. In the trigger settings, copy the Webhook URL

Step 4 — Register Webhook in Shopify

1. In your Shopify Admin, go to Settings → Notifications → Webhooks
2. Click Create webhook
3. Select the Event you want to subscribe to
4. Paste your Webhook URL as the endpoint
5. Select the format: JSON
6. Click Save webhook

Repeat for each event you want to subscribe to.

Step 5 — Select Events

In the trigger settings, check which Shopify events should fire this workflow.

Configuration Reference

Output Variables

When the trigger fires, these variables are available downstream:

Common Use Cases

1. Order Confirmation & Fulfillment

Events: orders/create

Workflow:

1. Send Email: Custom order confirmation to {{trigger.customerEmail}}
2. Condition: Is order value > $100?
3. Slack: Alert #high-value-orders
4. Airtable: Log order for analytics

2. New Customer Welcome

Events: customers/create

Workflow:

1. Send Email: Welcome email with discount code
2. Mailchimp: Add to "New Customers" email list
3. HubSpot: Create contact in CRM

3. Refund Alert

Events: refunds/create

Workflow:

1. Slack: Alert #support with refund details
2. HubSpot: Log refund in customer timeline
3. Condition: 3+ refunds from same customer → flag for review

4. Low Inventory Alert

Events: inventory_levels/update

Workflow:

1. Condition: {{trigger.available}} < 5
2. Slack: Alert #inventory-alerts
3. Send Email: Notify procurement team

5. Product Catalog Sync

Events: products/create, products/update

Workflow:

1. HTTP Request: Sync to external product catalog / PIM
2. Google Sheets: Update product inventory tracker
3. Notification: Notify marketing of new product

Related Blocks

• Shopify Action: Read and modify Shopify data within workflows
• WooCommerce Trigger: Alternative for WooCommerce stores
• Send Email: Customer communication automation
• Mailchimp / SendGrid: Marketing list management
• Stripe: Cross-reference payment status