Workflows
Blocks
Integrations
Dropbox Sign

Dropbox Sign

The Dropbox Sign block (formerly HelloSign) sends documents for e-signature and tracks them from your workflow — send a signature request, check its status, and download the signed file when everyone has signed.

Signature Automation: Trigger a signature request the moment a deal closes, then poll its status or fetch the signed PDF once it is complete — no manual sending needed.

Key Features

  • Send for Signature: Send any document URL to a signer with a subject and message
  • Status Tracking: Fetch a single request or list requests, with an optional status filter
  • Cancel Requests: Cancel an incomplete signature request
  • Download Signed Files: Get a temporary download URL for the signed document
  • Response Mapping: Save request IDs, signer URLs, statuses, and file URLs into workflow variables
  • Test Mode: A credential toggle lets you test without using paid signature requests

Operations

OperationWhat it does
Send Signature RequestSends a document to a signer for e-signature
Get Signature RequestFetches one request by ID — status, signer details, completion state
List Signature RequestsLists your signature requests, optionally filtered by status
Cancel Signature RequestCancels an incomplete request by ID
Download Signed DocumentReturns a temporary URL to download the signed file

Configuration

ParameterTypeRequiredDescription
ActionSelectYesOne of the five operations above
Signer EmailTextSendThe signer's email address
Signer NameTextSendThe signer's name
SubjectTextNoSubject line of the signature request email
MessageTextNoMessage shown to the signer
Document URLTextSendPublic URL of the document to sign (e.g. a PDF from a previous block)
Document NameTextNoFile name shown to the signer
Signature Request IDTextGet / Cancel / DownloadThe request ID returned by Send Signature Request
Status FilterTextNo (List)Filter the list by status
Response mappingValue → VariableNoSave response values into workflow variables

Setting up the credential

  1. Sign in to Dropbox Sign (opens in a new tab) and open Settings → API to create an API key.
  2. In the block settings, click to connect a new Dropbox Sign account.
  3. Enter a Connection Name and paste your API Key.
  4. Optionally enable Test Mode to send non-legally-binding test requests that do not consume your quota.
  5. Save the credential and select it in the block.

Example: contract signing flow

  1. A Generate Document block creates the contract PDF and outputs its URL.
  2. A Dropbox Sign block with Send Signature Request sends it to {{client_email}}, saving Signature Request ID to a variable.
  3. Later (for example on a schedule), Get Signature Request checks Is Complete — when true, Download Signed Document fetches the File URL and an email block sends it to your legal team.

Output

Use Response mapping to extract values into variables:

ValueAvailable forDescription
Signature Request IDSendThe new request's ID — keep it for later operations
Title / StatusSend, GetRequest title and current status
Signer URLSendThe signing URL for the signer
Is CompleteGettrue once all signers have signed
Requester EmailGetWho sent the request
Requests / Total CountListThe list of requests and how many matched
SuccessCancelWhether the cancellation succeeded
File URL / Expires AtDownloadTemporary download link for the signed file and its expiry
Full DataAllThe complete raw API response
⚠️

The File URL from Download Signed Document is temporary — download or forward the file promptly, before the link expires.

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