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How to Get Help

How to Get Help

We're here to help you succeed with Indite. Choose the support option that works best for you.

Support Options

Support Bot

Get instant answers from our AI-powered support bot available 24/7 in your dashboard.

Open Dashboard

Email Support

Contact our team for detailed inquiries or account-specific issues.

support@indite.io

Documentation

Browse our comprehensive guides and tutorials for self-service answers.

Browse Docs

Connect With Us

Response Times

Support ChannelResponse TimeAvailability
Support BotInstant24/7
Email SupportWithin 24 hoursBusiness days
DocumentationSelf-service24/7

Tips for Faster Resolution

  1. Search First: Use the documentation search before reaching out
  2. Be Specific: Include error messages, screenshots, and steps to reproduce
  3. Check Status: Verify your bot is published and properly configured
  4. Include Details: Mention your plan type and bot ID when contacting support
  5. Test Locally: Use the preview mode to debug issues before deployment
Indite Documentation v1.4.0
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