Chat Bots
Settings
Remember User

Remember User

The Remember User setting allows you to save a user's chat session state in their browser, enabling them to resume the conversation where they left off if they close and reopen the bot. You can configure this in the Settings tab under General.

Storage Options

Once Remember User is enabled, a Storage dropdown appears with two options:

  • Local: Saves the chat state in the user's browser, persisting across sessions on the same device and browser until it's cleared.
  • Session: Saves the chat state only until the user closes the browser tab or application, limiting it to the current session on the same device and browser.
⚠️

Publishing a new version of your bot resets all saved sessions. If a user refreshes the bot after a new version is published, the conversation will restart from the beginning.

Indite Documentation v1.7.1
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